How to order...
You can order via email or telephone.
Payment...
I accept payment through PAYPAL or cheque.
If you would like to pay by cheque, please email:
gayle@sparklypompom.co.uk and I will send you further details.
All orders will be sent via Royal Mail and will be posted with 24 hours after receiving cleared payment. Should you live outside the European Union, please email Gayle, or call me on 07960 941 519 for a quote, as additional delivery charges will apply.
Returns...
You can order via email or telephone.
Payment...
I accept payment through PAYPAL or cheque.
If you would like to pay by cheque, please email:
gayle@sparklypompom.co.uk and I will send you further details.
Delivery...
I aim to despatch your order within 24 hours, please allow up to 5 working days for delivery.
I aim to despatch your order within 24 hours, please allow up to 5 working days for delivery.
Postage...
My standard delivery charge for the UK is £1.00 and £1.50 for European addresses. If you order more than one item, and pay in one transaction, postage for additional items will be 50p each.
My standard delivery charge for the UK is £1.00 and £1.50 for European addresses. If you order more than one item, and pay in one transaction, postage for additional items will be 50p each.
All orders will be sent via Royal Mail and will be posted with 24 hours after receiving cleared payment. Should you live outside the European Union, please email Gayle, or call me on 07960 941 519 for a quote, as additional delivery charges will apply.
Returns...
I will exchange or refund any item you are not happy with provided
they are returned in their original condition within 14 days of receipt. Please ask for proof of postage, as I cannot be held responsible for items lost or gets damaged in transit. Delivery charge and return postage will only be refunded if the item is faulty. Should you receive a damaged or faulty item, please email Gayle within 24 hours of delivery to arrange for a replacement to be sent.
Customer Care...
If you require further information about my products, or advice about your order, please telephone 07960 941 519, or email Gayle and I will contact you within 24 hours of your query.
If you require further information about my products, or advice about your order, please telephone 07960 941 519, or email Gayle and I will contact you within 24 hours of your query.